Recognise that our thoughts, feelings and behaviour all interact with one another. Changing one can have an influence on the others.

Understand how distressed couples can become trapped in conflict that can escalate. They interpret the other person’s actions and words negatively and respond in kind. This leads to more negative behaviour, thoughts and feelings.

Know that interactions such as warmth and caring, simple signs of affection and doing things together can protect relationships from the negative impact of poor communication and conflict.

Recognise that it is the balance between negative and positive thoughts, feelings and behaviours that is important; the emotional bank balance.